Financial Services for Peace of Mind
Since 1998 our Adult Guardianship program has managed the income of low-income individuals who are no longer able to care for their own financial needs. It is the only service in BC of its kind, apart from Public Guardian & Trustee of BC.
Most of our clients are seniors who have chosen our program to administer their pension income. Many have physical and/or mental constraints to managing their money and/or are vulnerable to financial abuse. Some clients are referred by community service providers and have been medically certified as incapable of managing their finances.
We serve individuals living throughout British Columbia. Our fees are as low as possible, so individuals with limited incomes can access our services. As a non-profit social enterprise, the service fees are invested directly back into sustaining the program. We work with mental health teams, care facilities and other community groups to promote our clients’ well-being and ensure rent, food and other bills are paid on time.
Each client has direct access to an Adult Guardianship Worker who administers their account and provides personalized and responsive care and services:
- Creating a functional budget and plan for debt reduction, in co-operation with client, based on income, monthly expenditures, debts and saving for future needs.
- Paying bills such as rent, meals, utilities and pharmacy.
- Facilitating income tax filing and filing back taxes.
- Liaising with community care workers to provide financial support to, and for, clients when appropriate.
- Providing monthly statements upon request.
- Applying to all possible income benefits such as Guaranteed Income Supplement, SAFER, Disability Tax Credit, and BC Bus Pass.
On instruction and with our client’s consent, services may be carried out with the support of a family member or community service provider. Our services are restricted to those involving personal finances. No responsibility for medical or other personal decisions is transferred to The Bloom Group or its workers.
Referral and Application Process
Dear clients and care providers,
I hope this letter finds you well. I am writing to update you on the current status of The Bloom Group Adult Guardianship Program regarding our referral process.
As of May 10, 2024, we regret to inform you that we are unable to accept new referrals until further notice. This decision has been made due to the significant increase in demand, the current capacity limitations, and the ongoing restructuring of our services.
We appreciate the disruptions our decision will create and we sincerely apologize for any challenge this may cause. Please be assured that this decision was not made lightly and is necessary to ensure that we can continue to provide the highest quality of service to our existing clients and partners.
We are committed to keeping you informed and will notify you as soon as we are in a position to resume accepting new referrals.
Thank you for your understanding and continued partnership. If you have any questions or require further information, please do not hesitate to contact us.
Warm regards,
Tyng-Wey Fan
Adult Guardianship Program Manager
Monthly Service Fee
A new fee schedule is effective March 1, 2024. Check out the new fee schedule here.
Frequently Asked Questions
- How much does the service cost?
Click here to see the Adult Guardianship services fee structure - How quickly can The Bloom Group AGP start providing budgeting and financial management services for me?
Our case managers provide budgeting and financial management as soon as they are granted the authority to do so by OAS/CPP, a process that requires approximately six (6) to eight (8) months from the date your trusteeship application is received in full. Delays are often associated with incomplete applications, and delays from Service Canada and Canada Revenue Agency. - What hours are your services provided?
Our offices are open from 9am-5pm Monday through Friday and closed on weekends and holidays.
Types of Contracts
Pension Management Contract – Capable and Voluntary
A Pension Management Contract allows us to administer a client’s pension from the Income Security Program only (Canada Pension Plan, Old Age Security, Guaranteed Income Supplement, employment, union, veteran pensions, and/or private pensions).
To enter into a Pension Management Contract, the client must be mentally capable. Service cost is $50 per month. We accept a Pension Management referral when we receive complete and original copies of the following form by mail.
We must receive original, signed documents. Please, no faxed copies.
Pension Trustee – Certified Incapable of Managing Finances
Acting as a Pension Trustee, it allows us to administer pensions for individuals who are incapable of managing their finances. A referral must include an original Certificate of Incapability completed by a medical doctor. This form of management strictly allows us, as the trustee, to receive Canadian government pension income, and pay only basic living expenses. Service cost is $50 per month.
We must receive original, signed documents. Please, no faxed copies.
Discretionary Trusts
Discretionary Trusts are similar to the Pension Management Contract, however, in these situations, clients generally have a larger investment balance through inheritance or settlement compensation. We administer Discretionary Trusts for persons who:
- receive a Ministry of Social Development Person with Disability income; and who
- have received a lump sum amount; and who
- wish to maintain status with the Ministry, and therefore
- must keep the money in trust for future use.
Please contact the office directly for more information, and to obtain the Discretionary Trust Deed.
Contact:
For questions regarding Adult Guardianship services, please contact:
Aven Cheng, Adult Guardianship Worker, acheng@thebloomgroup.org, 778-945-3323
Tyng-Wey Fan, Program Manager, tfan@thebloomgroup.org, 604-606-0335
Preventing Elder Abuse
For other inquiries related to elder abuse, contact the Seniors Abuse & Information Line (SAIL) – 604-437-1940 | 1-866-437-1940 (toll free) / www.seniorsfirstbc.ca. They are available 8am-8pm daily (excluding holidays). SAIL is operated by BC Centre for Elder Advocacy and Support. This confidential line is a safe place for older adults and those who care about them to seek support, if they or someone they know is being abused or mistreated.
Accessibility
Our Adult Guardianship office does not currently have parking that can accommodate individuals with a disability. Please contact Handydart if you require transportation assistance.
